Concentrix Hiring | Lead WFM | Associate | Sr representative | Team leader | Sr quality Evaluator
Company Name :- Concentrix Post :- Lead WFM , Associate , Sr representative, Team leader , Sr quality Evaluator Qualification:- Graduation Experience:- 1 - 3 years Location:- Bengaluru, gurgaon, Chennai Salary:- N/A Job description:- Job Title: Lead WFM Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: Graduate with Overall experience 1-3 years in a planning /Scheduling role. Experience in managing multi-site and multi-vendor environment. Strong process and mathematical orientation Experience of data modelling, simulations, and scenario planning Experience of stakeholder management and aptitude of planning risk identifications Analytical and good understanding of Contact Centre m