EXL Hiring | Manager | Senior Executive
Post :- Senior Executive, Manager
Experience:- Sr. exec. 2-4 years , Manager 5-10years
Qualification:- BA , MBA , Graduate, CA, CIA
Location:- Noida
Salary:- N/A
Job description:-Senior ExecutiveEXL/SE/691144
Insurance Platform ServicesNoida
Required Experience
2 - 4 Years
Posted On
08 Apr 2023
Basic Section
Number Of Positions
10
Band
A2
Band Name
Senior Executive
Cost Code
D008861
Campus/Non Campus
NON CAMPUS
Employment Type
Requisition Type
New
Complexity Level
Voice CEF B1 Complexity Level 2)
TAT
56
Created By
Satish Kesanapalli
Organisational
Group
Operations Management
Sub Group
Insurance
Organization
Insurance Platform Services
LOB
Legal Support Outsourcing
SBU
Legal Outsourcing
Country
India
City
Noida
Center
Noida - Centre 59
Skills
Skill
VOICE AND DATA
VOICE
HEALTH CARE PROFESSIONALS
RECORDS MANAGEMENT
Minimum Qualification
BA
MBA
Certification
No data available
Job Description
Full Job Description
Summary:
The Medical Record Retrieval Specialist is responsible for the retrieval of medical/non-medical records from various healthcare facilities, educational institutions, etc..
Essential Responsibilities/Accountabilities:
Call and establish the lines of communication with custodians of record based on order priority
Make regular and persistent phone calls and/or other means of contact with each custodian to complete each order timely
Escalate the level of communication (intensity) with custodian as record request approaches due date and send proper notices to each location to elicit production of records in accordance with procedure
Enter request notes and updates into the computer system to document all conversations with custodians, all progress of orders, and all tracking of orders. (documented due diligence)
Maintain an organized rotation of all work orders in possession to ensure orders are called according to priority (generally by due date)
Meets or exceeds productivity and accuracy targets as established by management.
Regular and reliable attendance is expected and required.
Knowledge of HIPPA Rules and Regulations; along with state level nuances
Maintain a professional dialogue with facility personnel and co-workers
Ensure that the facilities from whom records are requested receive the highest level of customer service and care.
Fulfills other functions and responsibilities as assigned by management.
Skills/Abilities:
Good understanding of the organization’s goals and objectives
Ability to work in a fast-paced environment and demonstrates flexibility and adaptability.
Excellent telephone communication skills
Highly self motivated and self directed
Ability to absorb new ideas and concepts quickly
Introductory analytical, problem-solving abilities and decision making abilities
Ability to effectively prioritize and execute tasks in a high-pressure environment
Some understanding of the internal processes of medical facilities and med-legal terminology
Multi-tasking skills essential
Prior work experience in customer service, a call center, medical, legal, or insurance claims office
Workflow
Workflow Type
L&S-DA-Consulting
(Sr. Executive) Apply Link:- Apply Now
(Manager) Apply link :- Apply Now
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